1. Agreement to Terms

These Terms of Service ("Terms") govern your use of Response①'s website and services. By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access our services.

2. Description of Service

Response① provides enterprise-grade catering inquiry automation software for hotels and hospitality businesses. Our platform includes AI-powered email monitoring, automated catering responses, and proposal generation capabilities.

Note: Response① is currently in development and expected to launch in Q2 2025. These terms apply to our website, waitlist, and future service offerings.

3. User Accounts and Registration

To access certain features of our service, you may be required to create an account. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Providing accurate and complete information during registration
• Promptly updating your account information when necessary

4. Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Transmit malicious code or attempt to gain unauthorized access to our systems
• Use our services to spam, harass, or abuse others
• Reverse engineer or attempt to extract source code from our software

5. Data and Privacy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use our services. By using our services, you consent to the collection and use of information in accordance with our Privacy Policy.

For hotel customer data processed through our platform, you remain the data controller and are responsible for ensuring compliance with applicable privacy laws.

6. Intellectual Property

The Response① service and its original content, features, and functionality are and will remain the exclusive property of Response① and its licensors. The service is protected by copyright, trademark, and other laws.

7. Service Availability

We strive to provide reliable service availability but cannot guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue our services at any time with reasonable notice.

8. Limitation of Liability

To the maximum extent permitted by law, Response① shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services, including but not limited to lost profits, data loss, or business interruption.

9. Indemnification

You agree to indemnify and hold harmless Response① and its affiliates from any claims, damages, losses, or expenses arising from your use of our services or violation of these Terms.

10. Termination

We may terminate or suspend your account and access to our services immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users or our business.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or through our service. Your continued use of our services after such modifications constitutes acceptance of the updated Terms.

13. Contact Information

If you have any questions about these Terms of Service, please contact us at: